The following User Agreement shall apply to users registering
on or after September 3rd 2016 and should be read in conjunction
with our privacy
policy and fees
The previous user agreement can be seen here
The following describes the terms on which Tradesmen.ie
offers you access to our services.
Welcome to the user agreement for Tradesmen.ie ("User
Agreement"). The services available at http://www.Tradesmen.ie
are provided by Barrowvale Technology Ltd T/A Tradesmen.ie.
("Tradesmen.ie ", "we", "us"
or "our"), company registration number 330063,
having its registered office at Jamestown, Ballybrittas,
Co. Laois, Ireland. The term Service Provider refers
to any person who provides a service of any kind, including
their subcontractors, agents and employees. The term
Service Buyer refers to any person looking for a service
to be provided. The terms "You", "Your",
"User", or "Users" refer to anyone
accessing our services or web site for any reason.
This User Agreement describes the terms and conditions
applicable to your use of our services available under
the domain and sub-domains at http://www.Tradesmen.ie
(the "Site"). If you do not agree to be bound
by this User Agreement, you may not use or access our
You must read, agree with and accept all of the terms
and conditions contained in this User Agreement, which
includes those terms and conditions expressly set out
below, before you may become a user of the Site.
Section headings are for reference purposes only and
do not limit the scope or extent of the sections.
We may amend this User Agreement at any time either
by e-mail or by posting the amended terms on the Site.
Unless stated elsewhere in this User Agreement, all amended
terms shall automatically be effective 30 days after they
are initially posted on the Site.
Information or Queries
For Information and queries visit our contact
us / FAQs page
. All queries must be submitted
on our contact form before making contact by phone. We
will try to respond to all queries within 1-3 working
How it Works
Tradesmen.ie is an online service for Service Buyers
looking for a Service Provider and to help them get a
number of quotes for the service they require. All a Service
Buyer needs to do is to fill in the simple form which
asks them to describe the type of job they need to do
and what type of Service Provider they are looking for.
We then locate and inform the Service Providers in that
area who are available and who are willing to quote for
the job. The Service Providers are asked to contact the
Service Buyer and organise to give them a quote. Service
Buyers can post a job for free or they can opt to pay
a fee for one or more enhanced services. Service Providers
must pay a registration fee and a fee per lead for leads
that they are interested in.
You may not use the Site if you are under the age of
18 or you are not able to form legally binding contracts
or if you have been suspended from using the site.
While using the Site, you will not:
breach any laws or otherwise infringe the copyright,
trade mark or other rights of third parties;
post, list or upload false, inaccurate, misleading
or defamatory content (including personal information);
distribute or post spam;
distribute viruses or any other technologies that may
harm the Site, or the interests or property of our users;
copy, modify, or distribute our copyrighted works or
trade marks, or other content from the Site, without our
express consent; or
If you are registering with the Site as a business
entity, you represent that you have the authority to
legally bind that entity.
Not acting within the spirit of the Agreement
Tradesmen.ie works to keep our services working properly
and the users satisfied. Please report any problems,
offensive content, and/or policy breaches to us.
Where you do not act within the spirit of this agreement,
or for any other reason whatsoever, we may, at our sole
discretion, take certain actions which include but are
not limited to, issuing you with warnings, limiting,
suspending, or terminating your user accounts, restricting
or prohibiting access to, and your activities on, our
site (including cancelling and removing jobs posted
by you), delaying or removing hosted content, and taking
technical and/or legal steps to keep you off our site.
Not acting within the spirit of the Agreement may include,
but is not limited to, some of the reasons below:-
In our sole opinion, you are creating problems (including
for example the harassment of our staff or other users)
or exposing us or another user to financial loss or
Despite our reasonable efforts, we are unable to verify
or confirm any information you provide to us; and/or
Negative feedback is received which we, in our sole
opinion deem to be excessive.
We also reserve the right to cancel unconfirmed accounts
and to modify or discontinue accounts that have been
inactive for a long time.
You agree not to hold Tradesmen.ie responsible and
to indemnify Tradesmen.ie for any loss you may incur
as a result of Tradesmen.ie taking any of the actions
Please note that your use of the Site remains at all
times at the absolute sole discretion of Tradesmen.ie.
The Service Buyer can use the Site for free or he/she
can opt to pay a fee to avail of one or more enhanced
services. For example the Highlighted Post option which
highlights the job for up to 2 working days and makes
it stand out from the other jobs posted. The Highlighted
Post option may result in a better response from Service
Providers as they may perceive you to be more serious
about getting the job done. However, we do not guarantee
that you will get any response through any of the enhanced
or paid services, or if you do that the Service Providers
who do respond will be willing or able to carry out
the work for you. Therefore, you will not be entitled
to a refund if you do not get a response to the enhanced
paid service or if the Service Providers who do respond
are not willing or able to carry out the work for you.
We may change the fee of certain enhanced services from
time to time but the fee for each service will be clearly
visible at the time when it is offered to you, and you
can click the 'Buy Now' button if you are happy to proceed.
The Service Buyer must register with the Site in order
to request contact from Service Providers. The Service
Buyer must not post the same job more than once in any
6 month period. The Service Buyer is expected to provide
feedback when each job is complete. A fair usage policy
applies. If the Service Buyer is deemed to be excessively
posting jobs without hiring Service Providers or if
the Service Buyer has not provided feedback on previous
jobs then the Service Buyer's use of the Site may be
restricted or prohibited.
Service Providers must pay a registration fee, a fee
per lead for leads that they are interested in and a success
fee on completion of the job. If a Service Provider is
not happy with the service within 30 days of registering
with the website, they can request a refund of the registration
fee less the cost of any leads received during that period.
The fee information is outlined in our Fees
, which we may change from time to time. Changes
to that Policy are effective after we provide you with
at least fourteen days' notice of them by email or by
posting the changes on the Tradesmen.ie site.
We do not tolerate spam (unsolicited commercial communications).
Please set your mail filtering preferences to allow emails
from Tradesmen.ie. You may not add other Site users, even
a user to whom you have provided a service, to your mailing
list (e-mail or physical mail) without their consent.
You may not use our communication tools to send spam
or otherwise send content that would breach our User Agreement.
We do not rent or sell your e-mail addresses.
By submitting User content to the Site (including,
but not limited to creating your Account; posting a profile,
posting a portfolio, posting a Project; sending messages
through or to the Site). You hereby grant to the Site
a worldwide, perpetual, irrevocable, royalty-free license
to use, copy, modify, display, and publish User content,
under all User intellectual property and proprietary rights
Nothing in this User Agreement shall limit or exclude
our liability for fraudulent misrepresentation, for death
or personal injury resulting from our negligence or the
negligence of our agents, subcontractors or employees
or for any other liability that cannot be limited or excluded
The Site merely gives Service Providers a list of jobs
that have been submitted in their area and up to 4 Service
Providers may contact the relevant Service Buyer to give
a quote. We do not review communications between Service
Providers and Service Buyers and we are not party to the
actual transactions between Service Providers and Service
Buyers. You will not hold the Site responsible for the
actions or inactions of Service Providers or Service Buyers
or other users, whatsoever. Your sole remedy under this
agreement shall be to discontinue use of the Site.
While we go to great lengths to check that Service
Providers are interested and are available to provide
a service, we do not guarantee that a Service Provider
will contact you. The onus is on you to make a decision
on which Service Provider to use and to agree on the
price and description of the job.
Without prejudice to the generality of the foregoing,
if you are a Service Buyer, you accept and agree that
we have no control over, do not guarantee, and you will
not hold us responsible for:
the delivery and/or completion of the service;
the quality or safety of the service provided;
the ability of a Service Provider to provide the service;
the qualifications of a Service Provider;
the relevant trade or industry accreditation of a Service
the solvency of a Service Provider or a Service Buyer.
This is the case whether a job is posted for free or
through the enhanced service such as the Highlighted
If you are a Service Provider, you accept and agree
that we have no control over, do not guarantee, and
you will not hold us responsible for:
the ability or the commitment of the Service Buyer
to proceed with the job;
payment by the Service Buyers for your service.
We use techniques that aim to verify the accuracy and
truth of the information provided by our users. However,
we cannot and do not confirm, and are not responsible
for ensuring, the accuracy or truthfulness of users' identities
or the validity of the information which they provide
to us or post on the Site.
We (including our subsidiaries, affiliates, officers,
directors, subcontractors, agents and employees) shall
not be liable to you for any loss or damage whatsoever(even
where we have been advised of the possibility of such
damage) that results from your use of the Site or that
results from any dealings between Service Providers and
Service Buyers. All direct, indirect or consequential
loss or damage of any kind, including business losses,
such as loss of data, profits, revenue, business, opportunity,
goodwill, reputation or business interruption or for any
losses which are not reasonably foreseeable by us arising
out of your use of the Site.
Regardless of the previous paragraph, if we are found
to be liable, our liability, and the liability to you
of our subsidiaries, affiliates, officers, directors,
subcontractors, agents and employees, is limited to
120 euro in aggregate.
Whilst we use reasonable endeavours to respond to any
telephone or written correspondence or enquiries within
3 working days, we cannot guarantee the time that we
Service Provider Qualifications and Insurance
Tradesmen.ie believes that its custom built rating system
provides Customers with a useful aid in assessing the
quality, value and reliability of a Service Provider.
In addition to this Tradesmen.ie believes that by the
Service Provider allowing themselves to be rated, it
may provide Customers with a level of confidence regarding
the Service Provider's ability. Tradesmen.ie checks
the validity of the mobile phone number of all Trade
Professionals prior to the Service Provider using the
Website or the Service. Furthermore Tradesmen.ie requires
that Service Providers submit at least 5 references
from previous customers before they are allowed to use
the website or service. The mobile numbers of all referees
are verified and Tradesmen.ie also reserves the right
to verify any reference by postal verification or by
Tradesmen.ie does not verify or guarantee any Service
Provider's trade accreditation or registration on the
Customer's behalf nor whether any such documentation
is still valid.
It is the responsibility of the Customer to satisfy
themselves that the Service Provider is appropriately
qualified and/or has the necessary insurance cover to
complete the job prior to the Service Provider commencing
the job. Where a specific trade accreditation or registration
is required to be held by a Service Provider for a particular
job Tradesmen.ie advises the Customer to request sight
of evidence of the applicable accreditation or registration
from the Service Provider prior to the commencement
of the job. It is also the responsibility of the
Customer to check with their insurance adviser to see
what insurance is required for the job. The Customer
should check that they themselves are adequately covered
and/or that the Service Provider has adequate cover
prior to the Service Provider commencing the job. Where
insurance cover is required to be held by the Service
Provider Tradesmen.ie advises that the Customer should
request sight of evidence of the service provider's
insurance policy. However, if the Customer does not
feel competent to inspect the Service Provider's insurance
policy themselves Tradesmen.ie advises that the Customer
should ask their insurance adviser to inspect it for
If you have a dispute with one or more users, you release
us (and our officers, directors, subcontractors, agents,
subsidiaries, joint ventures and employees) from claims,
demands and damages (actual and consequential) of every
kind and nature, known and unknown, arising out of or
in any way connected with such disputes.
We do not tolerate spam (unsolicited commercial communications).
We will not disclose your personal data to third parties
other than the Service Providers who have registered with
us and who have let us know that they are available and
are interested in receiving these leads. The Service
Providers are bound by similar data protection requirements.
If you object to this use and disclosure please do
not use this Site.
You agree that you will only use this Site in accordance
with the terms and conditions set out in this User Agreement.
You agree to compensate us in full for any losses or
costs (including reasonable legal fees) we incur arising
from any breach by you of this User Agreement.
If any provision of this User Agreement is held to be
invalid or unenforceable, such provision shall be struck
out and the remaining provisions shall be enforceable.